Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account with XDocs, we collect:

• Email address (for account creation and authentication)
• Name (optional, for personalization)
• Password (encrypted and securely stored)
• Profile information you choose to provide

1.2 Document Information

When you use our document management services, we process:

• Documents and files you upload to our service
• File names, sizes, and metadata
• Document organization preferences (folders, tags, categories)
• Upload and access timestamps

1.3 Device and Usage Information

We automatically collect certain information when you use XDocs:

• Device information (model, operating system, unique device identifiers)
• App usage statistics and performance data
• IP address and general location information
• Session data and authentication logs

2. How We Use Your Information

2.1 Primary Service Functions

• Document Storage: Securely store and organize your documents in the cloud
• Account Management: Create and maintain your user account and preferences
• Access Control: Authenticate your identity and manage session security
• Sync & Backup: Synchronize your documents across multiple devices

2.2 Service Improvement

• Analyze usage patterns to improve app performance and user experience
• Identify and fix technical issues or bugs
• Develop new features based on user needs
• Optimize document upload and download speeds

2.3 Communication

• Send account-related notifications and security alerts
• Provide customer support and respond to inquiries
• Share important service updates or policy changes

3. Information Sharing and Disclosure

3.1 We Do NOT Share Your Personal Information

XDocs does not sell, rent, or trade your personal information to third parties. Your documents and personal data remain private and confidential.

3.2 Limited Sharing Circumstances

We may only disclose your information in these specific situations:

• Legal Requirements: When required by law, court order, or government regulation
• Security Threats: To protect against fraud, abuse, or security vulnerabilities
• Service Providers: With trusted partners who help us operate our service (all bound by strict confidentiality agreements)
• Business Transfer: In the event of a merger or acquisition (with continued privacy protection)

4. Data Security

4.1 Encryption and Protection

• 256-bit AES encryption for all documents in transit and at rest
• Secure password hashing using industry-standard bcrypt algorithms
• TLS/SSL encryption for all data transmission
• Regular security audits and vulnerability assessments

4.2 Access Controls

• Multi-factor authentication options
• Session management with automatic timeout
• Device-based access tracking
• Granular permission controls

5. Your Privacy Rights

5.1 Data Access and Control

You have the right to:

• Access: Request a copy of all personal information we have about you
• Modify: Update or correct your personal information at any time
• Delete: Request deletion of your account and all associated data (see section above)
• Export: Download all your documents and data in standard formats

5.2 Communication Preferences

• Opt out of non-essential communications
• Choose notification preferences
• Control marketing communications (if any)

6. Data Retention

We retain your information only as long as necessary to provide our services:

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Most data deleted within 7 days, completely purged within 30 days
• Legal Requirements: Some anonymized data may be retained longer if required by law
• Backup Systems: Data in backups deleted according to our 30-day backup rotation schedule

7. Third-Party Services

7.1 Cloud Infrastructure

XDocs uses trusted cloud service providers for document storage and app infrastructure. These providers are carefully selected and bound by strict data processing agreements that ensure your privacy is protected.

7.2 Analytics and Monitoring

We use privacy-focused analytics tools to understand app usage and performance. All analytics data is aggregated and anonymized to protect individual privacy.

8. International Users

XDocs is designed to protect user privacy regardless of location. If you are located outside the United States:

• Your data may be transferred to and processed in the United States
• We ensure appropriate safeguards are in place for international data transfers
• We comply with applicable international privacy laws and regulations

9. Children's Privacy

XDocs is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes:

• We will update the "Last updated" date at the top of this policy
• For significant changes, we will notify you through the app or by email
• Continued use of XDocs after changes constitutes acceptance of the updated policy

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: xdocs@myyahoo.com
• Support: Visit our Support Page
• Mailing Address: Available upon request