Contact Us
Email Support
General inquiries, technical support, and account assistance
Primary Email:
xdocs@myyahoo.com
Technical Support
App issues, bug reports, and troubleshooting assistance
Include: Device info, app version, and issue description
Get Tech SupportSecurity & Privacy
Data security concerns, privacy questions, and account security
Response Priority: High priority for security issues
Report Security IssueFeature Requests
Suggestions for new features and improvements to XDocs
We Value: Your feedback helps shape our roadmap
Suggest FeatureBusiness Inquiries
Partnership opportunities, enterprise solutions, and business questions
For: B2B partnerships and enterprise needs
Business ContactLegal & Compliance
Legal requests, GDPR inquiries, and compliance questions
Topics: Privacy rights, data requests, legal notices
Legal Contact📅 Response Times
General Support: Within 24 hours
Technical Issues: Within 12 hours
Security Concerns: Within 4 hours
Business Information
XDocs Document Management
Primary Contact: xdocs@myyahoo.com
Service Type: Mobile Document Management Application
Platform: iOS and Android
Data Processing: United States (AWS Infrastructure)
Support Hours: Monday - Sunday (Email support)
📍 Service Coverage
Primary Markets: United States, Canada, United Kingdom, European Union
Service Availability: Global (subject to local regulations)
Data Centers: AWS US-East-1 (Primary)
Compliance: GDPR, CCPA, SOC 2 Type II
📋 Before You Contact Us
Try Troubleshooting
Step-by-step guides for common technical issues and problems
Troubleshooting Guide📝 When Contacting Support
To help us assist you faster, please include:
• Your device type and operating system version
• XDocs app version (found in Settings > About)
• Account email address
• Detailed description of the issue
• Screenshots if applicable
🤝 Our Commitment
At XDocs, we're committed to providing excellent customer service and support. Your privacy and security are our top priorities, and we strive to resolve all inquiries promptly and professionally.
Privacy Notice: All communications are handled confidentially and in accordance with our Privacy Policy. We never share your personal information with third parties.